We use cookies to provide you with best experience on our website, as well as the use of a shopping cart.
By continuing to use our website, you agree to our cookie policy which can be found here.

Customer Feedback

Impressed with fast and efficient service
Feeding birds in the garden can be expensive, so I tend to 'shop around'. This is the first time I have used BBF and I am most impressed with your fast and efficient service. Being given a time of delivery is a huge bonus and I shall definately be shopping with you again. Thankyou!

Julian (July 2011)

Thanks for my order
message: Thanks for my order - food and a new feeder which is just loved by my birds including the pigeons as you can see by the uploaded photographs. Took only a couple of hours for him to find it. Small birds seem happy to share. Ruth. June 2011

Ruth (June 2011)

Everyone is happy
All arrived safe and sound and dead on time - super efficient as always and with all the extras it feels like my birthday, thanks very much! I can now put out 12 fatballs a day instead of just 8 - they go mad for them here - baby starlings this morning! Birds are now all topped up and feeding in the sun, yes it's even come out to play as well and the cats (with bells!) are happy hiding in the boxes the seeds came in, so that's them out of mischief for a while! Everyone happy, thanks very much indeed!! Caroline

Caroline (June 2011)

good arived in delivery window
hi bbf,goods arrived in delivery window,service and new feeder excellent,many thanks, dave.

Dave (June 2011)

getting my order promptly
Thanks David for getting my order to me so promptly even sorting out the slight hitch with the delivery over the phone.Squirrel Buster Plus looks great, giving a much better view than the squirrel cages. Ken

Ken (June 2011)

Arrived safely
Hi! All safely arrived, exactly when you said it would! All the best Sue

Sue (May 2011)

save postage
Thank you David, the personal email is always appreciated (though unexpected on a Bank Holiday!) The buying system seems to work fine andall the orders I have placed have arrived promptly too. I have tried several different online sites to buy stuff for "my birds" but your products seem superior which is why I am a returning customer despite having to pay extra for delivery.Next time I'll buy 2 months-worth and save myself what amounts to £10 even though I'm a bit short of mouse-proof storage space! Regards Malcolm Perks

Malcolm Perks (May 2011)

Fantastic communication
As always, fantastic communication and superfast service. The quality of the bird food is always excellent and extremely good value. Thank you Jenny

Jenny (May 2011)

Brilliant service
Hi David As always brilliant service and everything in tip top condition. I would highly recommend you to anyone and thank you for the extra goodies. I was given one of your Eggs for Christmas 2008 and it is one of the best presents I have ever received it gives me hours of enjoyment. Thanks again Shona Your very first customer!

(May 2011)

Certainly buy again
Dear David I just wanted to say a big thank you for sending the Egg bird feeder so quickly, and between Christmas and New Year too. I am really pleased with it - it's beautiful, and so far the squirrels haven't worked out a way to get to it! I will certainly buy from you again. Many thanks Jo Savage

Jo (May 2011)

Finch Food
You may be interested to know that, having used many seed mixes in the past, the finch-food appears to be a winner. Bramblings increased fron 12 to 37 in a small garden, along with up to 40 Chaffinches. Also, at long last, House Sparrows are appearing. Pigeons do not decimate this food and it is well used by other species. Will have to re-order! Graham

Graham (May 2011)

Excellent Service
Excellent service thank you. The goods arrived well within the given time slot which is very helpful. Regards</div> Betty Grant</div>

Betty Grant (May 2011)

Many Thanks
Dear David <p class="MsoNormal" style="font-weight: normal; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 3px; padding-right: 0px; padding-bottom: 3px; padding-left: 0px; font-size: 1em; line-height: 1.5em; color: rgb(105, 105, 105); font-family: 'Trebuchet MS', Tahoma, Arial, Helvetica, sans-serif; ">Many thanks for this. I must tell you how impressed I am and continue to be with British Bird Foods efficiency and slick management of customer ordersfrom the processing of orders, to keeping customers informed of delivery - a great service. I had indeed also noted the new quick buy system which proved incredibly useful and certainly saved some time. <p class="MsoNormal" style="font-weight: normal; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 3px; padding-right: 0px; padding-bottom: 3px; padding-left: 0px; font-size: 1em; line-height: 1.5em; color: rgb(105, 105, 105); font-family: 'Trebuchet MS', Tahoma, Arial, Helvetica, sans-serif; ">Thanks as always <p class="MsoNormal" style="font-weight: normal; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: 3px; padding-right: 0px; padding-bottom: 3px; padding-left: 0px; font-size: 1em; line-height: 1.5em; color: rgb(105, 105, 105); font-family: 'Trebuchet MS', Tahoma, Arial, Helvetica, sans-serif; ">Kind regards <p class="MsoNormal" style="font-weight: normal; margin-top: 0px; margin-right: 0px; margin-bottom: 12pt; margin-left: 0px; padding-top: 3px; padding-right: 0px; padding-bottom: 3px; padding-left: 0px; font-size: 1em; line-height: 1.5em; color: rgb(105, 105, 105); font-family: 'Trebuchet MS', Tahoma, Arial, Helvetica, sans-serif; ">Olivia Hamilton

Olivia Hamilton (May 2011)

Thank you
Dear BBF Thank you once again for your excellent service. My order was delivered this morning within the given time slot. I have nesting Robins and Tree Sparrow who are having their lunch!</div> Kind regards</div> Tessa Parker</div>

Tessa Parker (May 2011)

Great service
David Thanks for thebird food order which arrived today. I had to write and say what a great service you provide - not only was it delivered the next day but this morning I had an e mail telling me exactly WHEN it would arrive.The slot given was between 09.53 and 10.53 and actually it arrived at 09. 48. Pretty impressive. I also particulalrly liked your instruction label pasted on the front of the box to warn the courier to look after the parcel otherwise there could be a messy end for them! In the past I have had mealworms delivered, theyusually come in a sturdy plastic bucket, in a plastic bag. My postman said that the bucket had been smashed when another parcelfell on them and he had had to spend a long time scraping up the little wrigglers! Thanks also for the sunflower heads - I am sure the birds will love them if I can find a way of squirrel proofing them! Have managed to make most of my feeders squirrel proof but this one is posing a bit more of a problem, BUT I shall keep trying to outwit the little b******s! Just out of interest - my first robin babies have fledged and are growing well and the blue tits and great tits are well on with their nests. Love this time of year. Thanks again for a great service regards Chris Treggiden

C Treggiden (May 2011)

Test 1
This is a test

Phil Page (May 2011)

Return bags, well impressed
Hi David Got the order as and when you said, brilliant. Well impressed. Thank you. Will return bags as soon as I can. Regards Julian

Julian (May 2011)

Care and attention
Thank you so very much for your e-mails and prompt mailing of Stephen's, (husband), squirrel-proof bird feeder. I can confirm that it has arrived safely this morning and remains undetected! I am certain that he will be delighted and that he will be ordering food soon also. Your care and attention are very much appreciated. Best wishes Denise

Denise (May 2011)

Service has been excellent
<span class="Apple-style-span" style="font-size: 13px; ">Hi David,your service has been excellent, and many thanks for separating off the invoice from the product it made life much easier. I will certainly be back,M Rawlinson.

M Rawlinson (May 2011)

The birds love it
Thank you so much for the dilivery of the bird seed, should last through winter both me and my granddaughter love your bird seed, and happy to say the birds love it, i willbe posting some of the bags back to you today, thank you so much. A customer

A customer (May 2011)



Loading...
Loading...