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Customer Feedback

outstanding ability to react swiftly
Hello Belinda and David, Thank you very much for your kind comments and for your outstanding ability to react swiftly to the order I placed yesterday morning. I can confirm that the goods arrived safely today. With many thanks for all your help and efficiency! Kind regards, Mike

Mike (November 2011)

prompt a safe delivery
Hi Just to say thank you for the prompt and safe delivery of my order which arrived on Tuesday as promised. The new squirrel-proof fatball feeder is keeping undesirables off the fatballs and thank you for the free sunflower heads which are being enjoyed. I have a bit of old seed to use up & am looking forward to see how the birds like the new seed! Kind regards Vicki

Vicki West (November 2011)

Really impressed with delivery
David Many thanks my other half is working from home, so should be in</div> If not please leave in log shed</div> Really impressed with your delivery and birds seem to love the food</div> Well done</div> Karen</div>

Karen (November 2011)

excellent service
message: first purchase from you, excellent service and excellent feeder. will certainly buy gain. Jane

Jane (November 2011)

impressed with fast delivery promise
Hello.... Wow, thank you so much for your quick reply to my order and thank you for the added gift of the sunflower heads.I am most impressed with your fast delivery promise and especially the one hour time slot, that's great!!!!Looking forward to receipt of my order, as I'm sure my garden birds are as well! Regards,Susan

Susan (November 2011)

excellent service
just wanted to say a big thanks for getting my order to me today- tuesday- and for your excellent service and product and for keeping me up to date with whats happening Sincerely sylvia

Sylvia (November 2011)

excellent service
Hi David and Belinda Order received just as you said it would, excellent. Thank you again. Regards Julian

Julian (October 2011)

new bags are performing well
Thanks David, the food arrived yesterday and all was intact so the new bags are performing well. I was out when the delivery arrived so my wife was on her own and it was raining hard. Without being asked, the driver offered to store the bags where they wouldn't get wet and put them in our garage, which is some distance from the delivery point. We appreciated his action and thought you would like to know about this. Thanks for the sunflower heads. It took a while for the suspicious Hampshire birds to accept them but now they are very enthusiastic. Best wishes Dave

Dave C (August 2011)

Thank you for the extras
Dear David Thank you for your email and for the extras that were packed in the parcel that was delivered sound and safely on time today as rearranged. The lane here was resurfaced on Monday and was closed so I thought it best to change the original delivery day. I will do as you say with the new bags; I have noticed the seals which seem much more robust and effective. Once again I am reminded how delightful it is doing business with you Best regards Stephen & Denise Gregory

Stephen (August 2011)

excellent quality
My order arrived today as promised, yet again excellent quality and value for money. Thank you also for the freebies, they are much appreciated! Best wishes Alyson

Alyson (July 2011)

Impressed with fast and efficient service
Feeding birds in the garden can be expensive, so I tend to 'shop around'. This is the first time I have used BBF and I am most impressed with your fast and efficient service. Being given a time of delivery is a huge bonus and I shall definately be shopping with you again. Thankyou!

Julian (July 2011)

Thanks for my order
message: Thanks for my order - food and a new feeder which is just loved by my birds including the pigeons as you can see by the uploaded photographs. Took only a couple of hours for him to find it. Small birds seem happy to share. Ruth. June 2011

Ruth (June 2011)

Everyone is happy
All arrived safe and sound and dead on time - super efficient as always and with all the extras it feels like my birthday, thanks very much! I can now put out 12 fatballs a day instead of just 8 - they go mad for them here - baby starlings this morning! Birds are now all topped up and feeding in the sun, yes it's even come out to play as well and the cats (with bells!) are happy hiding in the boxes the seeds came in, so that's them out of mischief for a while! Everyone happy, thanks very much indeed!! Caroline

Caroline (June 2011)

good arived in delivery window
hi bbf,goods arrived in delivery window,service and new feeder excellent,many thanks, dave.

Dave (June 2011)

getting my order promptly
Thanks David for getting my order to me so promptly even sorting out the slight hitch with the delivery over the phone.Squirrel Buster Plus looks great, giving a much better view than the squirrel cages. Ken

Ken (June 2011)

save postage
Thank you David, the personal email is always appreciated (though unexpected on a Bank Holiday!) The buying system seems to work fine andall the orders I have placed have arrived promptly too. I have tried several different online sites to buy stuff for "my birds" but your products seem superior which is why I am a returning customer despite having to pay extra for delivery.Next time I'll buy 2 months-worth and save myself what amounts to £10 even though I'm a bit short of mouse-proof storage space! Regards Malcolm Perks

Malcolm Perks (May 2011)

Arrived safely
Hi! All safely arrived, exactly when you said it would! All the best Sue

Sue (May 2011)

Really impressed
Dear David, I have to say that I am really impressed how you always send a personal follow-up email to confirm the order and say when it is being dispatched. It is very rare for a company to do this. Thanks again - and thanks from my garden birds, squirrels, foxes and badgers! Miss Ali

Miss Ali (May 2011)

Excellent Service
Excellent service thank you. The goods arrived well within the given time slot which is very helpful. Regards</div> Betty Grant</div>

Betty Grant (May 2011)

Brilliant service
Hi David As always brilliant service and everything in tip top condition. I would highly recommend you to anyone and thank you for the extra goodies. I was given one of your Eggs for Christmas 2008 and it is one of the best presents I have ever received it gives me hours of enjoyment. Thanks again Shona Your very first customer!

(May 2011)



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