We use cookies to provide you with best experience on our website, as well as the use of a shopping cart.
By continuing to use our website, you agree to our cookie policy which can be found here.

Customer Feedback

One hour delivery slot
Hi, I just wanted to say thank you for the delivery. I loved the one hour delivery slot so convenient thank you for using this company! Also the bird bath was worth the wait, it looks lovely and I hope the birds start using it soon, the sunflower heads were a lovely surprise and I am looking forward to seeing who finds them first, the food is going down a treat. Your service has been great and I will be a returning customer, I am appreciative of the reusable bags too. Many thanks Lorraine Rose

Lorraine Rose (June 2012)

Rook problem solved
Hello My rook problem is solved - thank you so much for your help. I have left it a while before contacting you just to make sure. Strangely enough the rooks departed quite quickly when they realised they weren't getting any food but it took the squirrels a bit longer to accept it! I now have woodpeckers in the garden which didn't happen before. I was concerned that they might trigger off the feeder but they are returning so it looks good. I am so grateful to you. Best wishes,Sarah

Sarah (May 2012)

Wow it's magical bird seed
WOW! I'm not sure what you put in your no-mess bird seed, but it's magical. Since filling the bird feeders the other day, new visitors to the table have been: a male & female Bullfinch, a Dunnock, and this morning, a Nuthatch - really excited! The fat blocks also seem to have been sampled. I'll definitely be ordering again, and at the rate it's being eaten, probably quite soon. Jo

Jo (April 2012)

excellent service
Many thanks again for your excellent service. I'm sure we'll be back to you. John

John (April 2012)

Delighted with order
Just to say I was delighted to receive my order from you. It arrived as you said on Tuesday. Really pleased with the sunflower heads and the complementary feeder for the fat balls. Looking forward to enjoying even more birds visiting my garden. Won't hesitate to place more orders in the future. Thanks again Sally Burton

Sally (March 2012)

promt delivery
Dear David, I would like you to know how pleased I am with British Bird Foods. Not only are your products excellent, but your prompt delivery is appreciated. It is also most helpful to know when the delivery will take place. Regards,Pam Smart

Pam (February 2012)

Delivery to Inverness
Just a note to say thank you for a very impressive service. I arrived home this evening to find my order had been delivered this afternoon. So many companies seem to think Inverness is out in the sticks somewhere and seem incapable of delivering anything quickly. Most would not have been able to deliver until Monday at the earliest, just goes to prove it can be done. Kind regards Fiona

Fiona (February 2012)

pleased with customer service
We are newbies to your website & are pleased with the customer service your company has provided. Our suet pellets arrived as promised with no mess or problems ! We now have some very fat garden birds who no doubt love the food. Many thanks for the sunflower heads which we have just put out before e-mailing you. We look forward to doing another order in the near future. Kind regards Avril & peter

Avril & Peter (February 2012)

Top top condition
Hi David As always brilliant service and everything in tip top condition. I would highly recommend you to anyone and thank you for the extra goodies. I was given one of your Eggs for Christmas 2008 and it is one of the best presents I have ever received it gives me hours of enjoyment. Thanks again

Shona (February 2012)

birds will be well fed here
David, received goods on time as promised and contents exactly as ordered, birds will be well fed here! Will order again when I need to. Many thanks, Bill Barton.

Bill Barton (January 2012)

Impressed with the service
message: Good afternoon David I received my order this morning and have got to say that I am SO impressed with your service! I couldn't wait to put the Winter Seed Mix into my new Ring Pull Feeder! The birds in my garden have been very patient too. I'm so taken with the new feeder that I'm now going to order another one. I've been looking for ages for one that is robust and easy-clean and this is just the job. I've got to say that I have been looking for such a long time for quality bird food. This is absolutely superb and the price is excellent too. Many thanks to you and your team for excellent service and delivery. Regards, Karen Wood

Karen (January 2012)

excellent service
<span style="font-size:10.0pt;font-family:&;quot;Tahoma&;quot;,&;quot;sans-serif&;quot;; mso-fareast-font-family:&;quot;Times New Roman&;quot;;mso-ansi-language:EN-GB;mso-fareast-language: EN-GB;mso-bidi-language:AR-SA">Thank you - it arrived today. Excellent service. Merry Christmas! Pam Pierce

Pam (December 2011)

Speedy delivery
What amazingly speedy delivery. Thank you so much for such service. Our birds are already enjoying a feast. E Heron

Enid (December 2011)

message: Just wanted to say my bird apple feeder arrived today, intime for Christmas...and what a beautiful thing it is! Thank you. Karen

Karen (December 2011)

Personal touch
Hi David, Thank you very much, I cannot say how much I appreciate the personal touch that your company portrays. Other companies (big or small) just leave you in the dark as to the situation and very rarely answer emails requesting why a delay (even after 6 weeks)!!! . Don't worry even if the bird table doesn't arrive in time for the christmas, I am sure the larger birds in my garden wont mind, they have been eating off the grass for a many years anyhow a few days more wont hurt them! Merry Christmas to you. Pauline Hammond

Pauline (December 2011)

excellent products
Hi, excellent products, my birds are fighting over the flavoured suet pellets. Superfast delivery. You kindly sent me a free gift of what looks like large dried mushrooms. What do I do with them, do birds feed on them? Best bird food supplier on the net!!

Sylvia (December 2011)

on time delivery
Hi David and Belinda Thank you very much for my order which was delivered on time yesterday with no spillages or breakages!!! Thanks also for the free gift - I'm sure our birds will love them!! Regards Jan Deaves

Jan Deaves (December 2011)

outstanding ability to react swiftly
Hello Belinda and David, Thank you very much for your kind comments and for your outstanding ability to react swiftly to the order I placed yesterday morning. I can confirm that the goods arrived safely today. With many thanks for all your help and efficiency! Kind regards, Mike

Mike (November 2011)

prompt a safe delivery
Hi Just to say thank you for the prompt and safe delivery of my order which arrived on Tuesday as promised. The new squirrel-proof fatball feeder is keeping undesirables off the fatballs and thank you for the free sunflower heads which are being enjoyed. I have a bit of old seed to use up & am looking forward to see how the birds like the new seed! Kind regards Vicki

Vicki West (November 2011)

excellent service
just wanted to say a big thanks for getting my order to me today- tuesday- and for your excellent service and product and for keeping me up to date with whats happening Sincerely sylvia

Sylvia (November 2011)