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Customer Feedback

bulk orders
BULK ORDERS THIS TIME, MY GANG JUST CANT GET ENOUGH OF THE QUALITY SUCH GREAT SERVICE THANKS TEAM Anne

Anne (May 2013)

Faultless Service
Hi Belinda, Thanks for a fast turn round with the order. I am very pleased with the product and I would certainly recommend you to others.</span> Faultless service. Best regards Paul

P. Woodworth (May 2013)

Squirrel Buster Success
Hello David & Belinda Thank you for the prompt delivery of goods. Excellent service as always. Thought I'd let you know I love the Squirrel Buster bird seed feeder, it certainly keeps the pesky squirrels away, and is so easy to clean. Kind regards Betty

Betty (March 2013)

Another New Customer !
Just to let you know how impressed my wife, Elizabeth, and myself are with British Bird Food. Just placed a new order with you, as we transfer our custom to you from our, now, previous supplier. Thank you very much indeed and very well done

M de Hesellum (February 2013)

Tweeter likes Big Feeder
Thank you @BritishBirdFood for my new Droll Yankees. If you need a large feeder, these are the boys!

Gareth (December 2012)

Delighted with service and feed!
Thank you very much for your efficient delivery system. My bird seed arrived in the allotted delivery slot, unlike many parcels I have been at home awaiting delivery during the past few days. Big companies could do well to learn from your system! Within 20 minutes of me filling up my feeders with the sunflower seeds and winter mix I had goldfinches, bullfinches, robin, blackbird, collared doves, sparrows, blue tit and coal tits visiting. Delightful Thank you! Well worth every penny to give me islands of calm, peaceful pleasure, watching birds from my kitchen, whilst the world around me whips themselves up into a Christmas frenzy!

Elizabeth (December 2012)

High Quality Feed
Dear Belinda Belated thanks for the very prompt delivery of the birdfood and especially for the gift of the suet balls. We've not tried these before, but they are already proving popular with the blue tits. Your packaging survived the journey very well and I was very pleased to see that your winter mix is of a much higher quality than is offered by some of your competitors (who tend to inlcude a lot of wheat and other things only of interest to pigeons). Regards Peter

P Budge (November 2012)

'As Always' Excellent Service
Hello Belinda, Just to say thanks very much for your 'as always' excellent service. My order arrived safe, sound and on time yesterday. The double boxed suet balls seem to have faired well and nearly all the ones in the box I have unpacked are intact (usually a few squished ones at the bottom/sides). Also the tape on the bags is much easier to remove!! Bags in the return post and cardboard recycled!! The funky 3/4 coconut is an instant hit, so thanks very much indeed for that extra!! Also, not sure if I've mentioned it before, but the Interlink delivery service is just superb. I know there are additional delivery instructions given, but regardless of the driver, they always find my home and the delivery being scheduled to the hour is brilliant. They are by far the most efficient and polite courier I have encountered. Once again, thanks very much indeed. Kindest regards, Caroline

C Munby (August 2012)

Birds say Thank You!
Here I am again, you still beat all the suppliers, gutted I went elsewhere locally. No comparison with your standard of seed mixes and the birds say "thank goodness she is back with you!" A Corrigan

A Corrigan (August 2012)

Impressive Delivery Speed
Really impressed with Echoes bird bath and stand. Was delivered today (the day after placing the order). I received a text in morning stating time of delivery and it arrived exactly on time. Very prompt and efficient service. Thank you. Sue - July 2012

Sue (July 2012)

Valuing Customers
Dear David and Belinda Thanks so much for the smashing prize which we won in your latest competition. Received OK and installed to-day. It's good to know that some companies value their customers - well done and I wish you every sucess with your business. R Walker

R Walker June 2012 (June 2012)

superb quality
Hi Belinda & David A brief thank you for your excellent service and superb quality - my lot cannot get enough sunflower seeds and the baby woodpeckers love the suet slabs! Regards Russ

Russ (June 2012)

One hour delivery slot
Hi, I just wanted to say thank you for the delivery. I loved the one hour delivery slot so convenient thank you for using this company! Also the bird bath was worth the wait, it looks lovely and I hope the birds start using it soon, the sunflower heads were a lovely surprise and I am looking forward to seeing who finds them first, the food is going down a treat. Your service has been great and I will be a returning customer, I am appreciative of the reusable bags too. Many thanks Lorraine Rose

Lorraine Rose (June 2012)

Rook problem solved
Hello My rook problem is solved - thank you so much for your help. I have left it a while before contacting you just to make sure. Strangely enough the rooks departed quite quickly when they realised they weren't getting any food but it took the squirrels a bit longer to accept it! I now have woodpeckers in the garden which didn't happen before. I was concerned that they might trigger off the feeder but they are returning so it looks good. I am so grateful to you. Best wishes, Sarah

Sarah (June 2012)

Rook problem solved
Hello My rook problem is solved - thank you so much for your help. I have left it a while before contacting you just to make sure. Strangely enough the rooks departed quite quickly when they realised they weren't getting any food but it took the squirrels a bit longer to accept it! I now have woodpeckers in the garden which didn't happen before. I was concerned that they might trigger off the feeder but they are returning so it looks good. I am so grateful to you. Best wishes,Sarah

Sarah (May 2012)

Wow it's magical bird seed
WOW! I'm not sure what you put in your no-mess bird seed, but it's magical. Since filling the bird feeders the other day, new visitors to the table have been: a male & female Bullfinch, a Dunnock, and this morning, a Nuthatch - really excited! The fat blocks also seem to have been sampled. I'll definitely be ordering again, and at the rate it's being eaten, probably quite soon. Jo

Jo (April 2012)

excellent service
Many thanks again for your excellent service. I'm sure we'll be back to you. John

John (April 2012)

Delighted with order
Just to say I was delighted to receive my order from you. It arrived as you said on Tuesday. Really pleased with the sunflower heads and the complementary feeder for the fat balls. Looking forward to enjoying even more birds visiting my garden. Won't hesitate to place more orders in the future. Thanks again Sally Burton

Sally (March 2012)

promt delivery
Dear David, I would like you to know how pleased I am with British Bird Foods. Not only are your products excellent, but your prompt delivery is appreciated. It is also most helpful to know when the delivery will take place. Regards,Pam Smart

Pam (February 2012)

pleased with customer service
We are newbies to your website & are pleased with the customer service your company has provided. Our suet pellets arrived as promised with no mess or problems ! We now have some very fat garden birds who no doubt love the food. Many thanks for the sunflower heads which we have just put out before e-mailing you. We look forward to doing another order in the near future. Kind regards Avril & peter

Avril & Peter (February 2012)



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