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Customer Feedback

customer service is excellent
Just to let you know that the replacement box arrived safely yesterday. Thank you so much for your help, as I said your customer service is excellent and I will recommend you to my friends

Val (June 2014)

what stars, great service
Hi Once again thanks for the great service My a parcels arrived Saturday Wow what stars you are happy birdies say thanks

Anne (June 2014)

Excellent service
My order arrived mid-morning. Excellent service thank you.

Marjorie (May 2014)

very good value for money, birds happy
Received the Bird Feeder it is really good as it keeps the seed dry & keeps our birds happy, very good value for money

Marjorie (May 2014)

brilliant service and delivery
Seed Feeder is sturdy and well engineered. It is also easy to assemble and set. Brilliant service and delivery.

Sue Miller (April 2014)

good value for money
Received the Bird Feeder it is really good as it keeps the seed dry 7 keeps our birds happy, very good value for money

Marjorie (February 2014)

pleased with purchase
I just wanted to drop you a line to say how pleased I am with my first purchase from you. Having the product delivered in smaller manageable returnable plastic bags is so helpful - no having to heft 20 kg sacks and then dispose of them. It was also very helpful to know exactly what time to expect delivery. And thank you for the gift -- a really nice touch!

Ann (February 2014)

Delighted with customer service
Thank you for your prompt response; my feeders are Jacobi Jayne with two ports for multi seeds. I am delighted by your customer service and I will definitely consider purchasing future products.

Tina (January 2014)

wonderful delivery service
I would like to thank you for your wonderful delivery service. Ordered 27th Jan late afternoon and arrived today 29th Jan at 09.30. Very impressive !

Lynda (January 2014)

brilliant service
message: Thank you for your help and my Wallpoints. I already have one and it's brilliant. No rusting and so adaptable.They were hard to find again but I found you through the Jacobi Jayne site, so good on them. Not only that, you had the best price and service too. Thanks again, Sarah

Sarah (January 2014)

Prompt delivery
Hi David...a belated thanks for the prompt delivery of my order arrived an hour earlier than the time given by Interlink...sorry did not realise the bags were returnable....will know next time...look out for bigger monthly orders in future.....Once more many thanks for the service

John Lawton (January 2014)

Prompt delivery
Thank you for the very prompt delivery of my order requested only yesterday. Within 20minutes of putting out the nijer and sunflower seeds I have had visits from blue tits, great tits, coal tits, goldfinch, greenfinch, nuthatch, woodpeckers, robins, chaffinch and a willow tit. Fantastic but not inducive to getting my jobs done!! P Simpson

P Simpson (January 2014)

Great delivery service
I just wanted to say thank you for your great delivery service. I am not a very confident computer user but ordering from your company was so easy. Also the follow up email from your courier was first class. I will have no hesitation in recommending you to my friends. Many thanks

Ann (September 2013)

Wonderful courier
<span style="font-size: 1em; line-height: 1.5em;">Thank you. My order arrived safely today. Wonderful to have a courier whom you can track literally to the minute he is going to arrive. Makes a huge difference. Thank you. <p class="MsoNormal">Sarah

Sarah (September 2013)

Wonderful job
Hello! Thanks for the usual wonderful service! I have meant to email you for ages and have just not got around to it, but wanted to say how nice it was to see my named bags last time! Hopefully I'll see them again!! Every time I order seed from you I think I must order with the recycled bags but then the extra saving on the bulk buy gets to me, so I have to go with that! Hope you are all doing well with the business - you are all doing a wonderful job!! Best wishesHeather

Heather (September 2013)

Superb customer Service
Hi Belinda, Just a quick email to say thank you for superb customer service. I received an email order confirmation, details of despatch and then a email this morning at 8.04am to say delivery would be between 11 and 12.00pm today and at 11.05 Interlink delivered the goods! If only other on-line companies/couriers were as good. I've opened the sack and the seed looks good, thank you for the 2 fat balls included. Regards Margaret Oakley

Margaret (September 2013)

superb customer service
Dear Belinda, Thank you so much for your superb customer service. I wasn't able to salvage many fat balls from the original shipment so the birds will be very happy when the replacements arrive tomorrow! Many thanks again and best regards, John

John (August 2013)

courier service excellent
Hi Belinda Order received thank you. The courier service was also excellent, its the same day as delivery txt system to give one the option of delivering to a neighbour which proved to be really useful. Rather than the goods being left outside somewhere. Kind regards Julian

Julian (July 2013)

excellent service
<span style="font-size: 1em; line-height: 1.5em;">Good morning <p class="MsoNormal">Thank you for your email. My order arrived in good time, thank you for an excellent service and quality product. I will definitely use your company again. <p class="MsoNormal">Kind regards Dianne Denton-Morley

D Denton-Morley (June 2013)

Superb mixed suet pellets
<span style="font-size: 1em; line-height: 1.5em;">message: Dear Belinda and David, and BBf Friends, Originally, we purchased your superb mixed suet pellets as a 'supplement' for our dunnocks, robins, tits, finches, thrushes, blackbirds, and the rest, to help them to the better survive the harsh rigours of winter...BUT, we little suspected these suet pellets would rapidly become established as the 'staple diet' of EVERY bird species, large and small, in this area of Buckinghamshire!! Heck, folks, this suet should carry a WARNING...! Wonderful stuff, and thank you very, very much for everything. Kind regards, Michael de Hesellum

Michael de Hesellum (June 2013)