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Customer Feedback

Thank you
Hello David, Thankyou for the sample of suet filled coconuts with the last order. The tits loved them. Regards - Patricia.

Patricia (October 2015)

Quick service
Dear Belinda, The order arrived yesterday. That was quick. Kind regards George

George (October 2015)

Excellent service
Package arrived safely, many thanks for an excellent service Colin

(October 2015)

Fantastic Autumn mix
Dear Belinda, Thank you ever so much for the fantastic autumn bird mix delivered this morning - it looks wonderful, almost good enough to eat! I love your company's whole ethos - a small company caring for the environment by promoting the re-use of bags, etc. and would love people to know more about it.

Jo (October 2015)

Your upgraded website
David and Belinda, Cong ratulations on a terrific revamped/ upgraded website. Superb!

Michael de Hesellum Aylesbury (September 2015)

Well impressed
Got the order as and when you said, brilliant. Well impressed. Thank you. Will return bags as soon as I can.

Julian (September 2015)

Impressed with service
This is just to say that I am very impressed with the service I have received so far. I received delivery today which was very impressive considering I did not order until late on Tuesday.

Ian (July 2015)

Bird nest boxes
Thank you so much for your efforts yesterday. The nest arrived this morning and it is now in place. Hopefully the birds will make use of it instead of trying to nest on top of our opened windows!

Paul (July 2015)

Excellent service
As always thank you for the excellent speedy response to my last order and the first class quality. Even the Blackbirds are getting on the seed feeder to get at the Sunflower Hearts.

Ray (July 2015)

Sending replacement free of charge
Just to thank you kindly for sending a replacement for the bag of summer mix that I received without any mealworms, suet pellets or fruit! I appreciate the effort made to correct the mix up which led to me receiving an incorrect bag (which I only opened some weeks after delivery). Thanks for great service

Pat (June 2015)

Prompt and efficient service
Received with thanks. Always a prompt, efficient service and the birds are very happy too. We have thrushes, blackbirds, wrens, robins, finches, tits, nuthatches, woodpeckers and the obligatory wood pidgeons all tucking in!

Beverley (April 2015)

Prompt response
Many, many thanks for such a quick response to my email. I will return the feeder guardian to you today. Could I take this opportunity to say that your company is a delight to do business with-thankyou for the prompt way you deal with everything.

Lynn (February 2015)

speedy delivery of bird food
Just a brief note to say thank you for the speedy delivery of my order.Excellent service

Liz (February 2015)

Prompt and efficient
I have just received my order placed 2 days ago. Thank you for a prompt and efficient service. I will remain your (very satisfied) customer.

C.Solares (February 2015)

Excellent service
I would like to express my thanks for the prompt and efficient delivery of my order that I placed yesterday. The quality of the seed is excellent. The delivery firm you use needs a medal. I received 3 emails informing me of the orders progress and despite having 75mm of snow this morning it still arrived within their allocated time slot.

G Burhouse (January 2015)

excellent service
Have received excellent service online previously but called in at retail shop in person on Sunday. Super friendly and helpful service. Bought sunflower seeds, nijer and winter mix. Put them out Monday and within 10 minutes had blue tits, coal tits, great tits, robin, nuthatch, greenfinch, goldfinch, tree creeper, thrush and blackbird. Now can't get any work done too busy bird watching!!

Pat Suimpson (November 2014)

Fab service
Just wanted to say we could not believe the quick delivery you provided on Sunday of all days!! Ordered at 3pm and received before 5pm.

Adrian (October 2014)

Excellent service
At long last my laptop is back, virus free, and my seed was delivered on Monday, so my 40+ sparrows are making up for lost time, along with the greenfinches and ever present starlings. Seriously though - thank you for all your help, I shall make sure to order my next lot of seed early in the week and early in the day.

Margaret (August 2014)

family concern
Nice to talk to you this morning and am pleased to tell you the fat ball feeder arrived this evening, ahead of the allotted time slot given, which was fine. We are pleased to have a variety of birds visiting our garden which give us much pleasure, so they will appreciate the fat balls. I remember when I first looked on line to order bird food, I chose you because I like to support family concerns and I have always been very pleased with the service given. I hope your business continues to flourish.

Betty (July 2014)

Promt processing of order
Thank you for your prompt processing of my order which arrived today.

Paula (July 2014)



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