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Customer Feedback

Swift dispatch
Hello Belinda and David, I hope you're both very well? I just wanted to say thank you not only for the swift dispatch, the great communications and well packed item, but the extra bird food for our birds, that was a wonderful surprise and sincerely you have one happy customer (with some soon to be happy birds!). I will certainly be ordering from you again. Thank you! ....Kathryn

Kathryn (April 2016)

Bird food
Dear David & Belinda. I am very happy with my fist order from you. and what a lovely touch, the nesting holder & a hand written note left with my order. I searched the web for a small company, and am so pleased that I found you. My friends will certainly hear about your service. Ha ve a lovely Easter (My birds will) Thank you once again. Jilly.

Jilly Penrose Esher (March 2016)

Like tiny fighter planes...
I started out with one feeder and the Supreme mix, plus a peanut feeder. The peanut feeder was ignored from the start and has been retired. Now it's two feeders to avoid an air war between the Blue Tits and Robins. Some mornings it's like a Disney cartoon, they even sit on the windowsill waiting for their slot. I'm not kidding. On the practical side it turned up quickly and was well packaged in a sturdy bag. The free nesting material holder was a nice touch and is getting some good use. Overall I'm impressed and can't argue with the results. I'll definitely be getting more.

Jason Manchester (March 2016)

Quality feed
Thank you for this quick and fullsome response. I do indeed reuse the bags myself. The chaffinches especially are enjoying the winter mix; the bird song currently in my garden is the noisiest for years owing to your quality feed! Wonderful! Kind regards from a beautiful warm spring day in Aberdeen

Rhonda (March 2016)

Food, food and more food :-)
Hi David and Belinda, Just a quick note to say thanks for the delivery, the hand written note and nesting material holder (I hope it doesn't start a precedent for you). Food unpacked and stored in the re-usable bags, feeders full and the first batch of our Golden Retrievers coat in the nesting holder.The bags make the food much easier to handle and store compared to our previous bulk supplier. Foo d looks to be a very good mix with no evidence of rubbish filler - I guess the speed at which we need to reorder will be a good guide to this. Thanks for the great service and we will no doubt be in touch again

Joe Weston York (March 2016)

Superb service
I am certain he and the rest of his family will enjoy it. Thank you, David, for your superb service – so nice to be able to place present buying into your capable hands! Sincerely, Joanne

Joanne (March 2016)

Commitment to customer satisfaction
Thank you for your help, David. Can I also say how much I appreciate the quality of both your product and your commitment to customer satisfaction. Best wishes, Tony.

Tony (March 2016)

Superb Service
Dear David and Belinda, Just wanted to say what a superb service, as always.Our order of sunflower hearts and wheat free mix arrived this morning. The birds are delighted, as are we! Thankyou, also, for the fat balls you enclosed-what a kind gesture. Kind regards, Lynn and Fred

Lynn (March 2016)

Perfect job
Thank you our bird alerts are very attractive and I am sure will do a perfect job.

Coral (January 2016)

Latest order
Fantastic service, as usual, & great products, as usual! Thank you.

Alison Clare Newport (January 2016)

Thank you
Hello David, Thankyou for the sample of suet filled coconuts with the last order. The tits loved them. Regards - Patricia.

Patricia (October 2015)

Quick service
Dear Belinda, The order arrived yesterday. That was quick. Kind regards George

George (October 2015)

Excellent service
Package arrived safely, many thanks for an excellent service Colin

(October 2015)

Fantastic Autumn mix
Dear Belinda, Thank you ever so much for the fantastic autumn bird mix delivered this morning - it looks wonderful, almost good enough to eat! I love your company's whole ethos - a small company caring for the environment by promoting the re-use of bags, etc. and would love people to know more about it.

Jo (October 2015)

Your upgraded website
David and Belinda, Cong ratulations on a terrific revamped/ upgraded website. Superb!

Michael de Hesellum Aylesbury (September 2015)

Well impressed
Got the order as and when you said, brilliant. Well impressed. Thank you. Will return bags as soon as I can.

Julian (September 2015)

Impressed with service
This is just to say that I am very impressed with the service I have received so far. I received delivery today which was very impressive considering I did not order until late on Tuesday.

Ian (July 2015)

Excellent service
As always thank you for the excellent speedy response to my last order and the first class quality. Even the Blackbirds are getting on the seed feeder to get at the Sunflower Hearts.

Ray (July 2015)

Bird nest boxes
Thank you so much for your efforts yesterday. The nest arrived this morning and it is now in place. Hopefully the birds will make use of it instead of trying to nest on top of our opened windows!

Paul (July 2015)

Sending replacement free of charge
Just to thank you kindly for sending a replacement for the bag of summer mix that I received without any mealworms, suet pellets or fruit! I appreciate the effort made to correct the mix up which led to me receiving an incorrect bag (which I only opened some weeks after delivery). Thanks for great service

Pat (June 2015)



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