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Customer Feedback

independent service level
Hi Belinda, Thank you for that - and thank you for including a small pack of suet balls, free of charge. The blue tits and jays appreciate your generosity! That’s a level of service that an independent company can provide and keeps customers coming back! All the Best, Neil

Neil (March 2017)

Excellent service
A Big Thank you to British Bird Food for their excellent customer service! Couldn't have possibly been looked after better & will certainly be using them again!

Donna (March 2017)

Winter Mix and Onyx
Your Winter mix really is superb: enjoyed by everything from Greater Spotted Woodpeeckers to assorted Finches and Tits, with Dunnock, Sparrows and Robins between. It is the first time that I have come across a mix that does not clog the feeders. Speaking of which, the Onyx feeders are excellent and worth the extra cost for their ease of use. After using cheaper feeders for years, I have been surprised to see that many of the birds I have previously had to feed on the ground have adapted to the large ring perches on the Onxys and happily feed from them.

Nick (February 2017)

Always wonderful
I discovered David and Belinda's site in 2016 and so glad that I did. Their service is friendly and professional, delivery is extremely speedy and problem free. I'm delighted too that I have found a really good source of food for our garden birds - the Winter mix works well in the feeders, with no blockages or problems. Judging by the speed that it goes, the birds are enjoying it too. Highly recommended!!

NB Somerset (February 2017)

Happy Christmas
Just to wish you all a very Happy Christmas and thank you from all the sparrows, starlings, doves, wood pigeons, blue and great tits plus various others that drop in from time to time - for all the great bird seed you keep delivering. Will be back with another order in the New Year. Regards PS: It's just started to rain and the birds are struggling against the wind! But what do you expect in the UK Winter? Margaret December 2016

Margaret (January 2017)

Safe arrival
Dear Belinda Belated thanks for the safe arrival of the bird food. Additional thanks for the suet-filled coconut half! Hope you all have a Merry Christmas and a happy and prosperous new year. Regards Peter December 2016

Peter (January 2017)

Thank you
Hello, This comes a bit late in the day but just to say thank you for the complimentary suet balls you sent with my order (apologies I can't find the order number... It arrived a few weeks ago and the birds are gradually working their way through feed - when it get much colder I'll hang the fat balls out. Thanks again, your gesture was much appreciated, Debbie Hughes November 2016

Debbie (January 2017)

Helpful service
Dear David My order arrived yesterday, thank you so much for sorting it out for me, you are always so helpful. Take care and thanks again From Mary November 2016

Mary (January 2017)

Service appreciated
Hi David & Belinda, Order received this morning, and thank you for the free coconut which is already out for the birds. By the way the mealworms are enjoyed by our hedgehogs so we now soak a portion for them every evening. One has now occupied our new hedgehog house so we have a guest this winter. Your service is much appreciated. Best wishes John and Caroline October 2016..

John and Caroline Milton Keynes (January 2017)

Handwritten note
Dear David and Belinda, Thanks so much for the handwritten note with our first order - it meant a great deal. The package arrived on time and the birds are enjoying their improved winter diet. More orders to follow and recommendations to friends too. With kind wishes, Nick. October 2016.

Nick (January 2017)

Thank you
Hello Just a quick note to say thank you for sorting out my order, it arrived yesterday and thanks for putting in that coconut feeder, I will pop that out later, the weather here is foul at the moment. Take care From Mary September 2016.

Mary (January 2017)

Excellent delivery
As usual delivery was excellent even though it was a new driver! Haven't yet opened the bird food and at the moment the sparrows are flying backwards! Margaret September 2016.

Margaret Scunthorp (January 2017)

Personal service
Thanks David. I appreciate the personal service you always provide. Best wishes, Tony August 2016.

Tony (January 2017)

Prompt delivery
Hello Belinda & David Thank you for the prompt delivery as usual. My main feeding station is on a rose arch which was out of action for a few weeks whilst it was being replaced, having served its’s purpose for over 30 years! Having put the feeders back, the birds took a while to get used to it again. I get quite a variety of birds and I’m pleased to say they are back in force, so the seeds are very welcome. Kind Regards Betty August 2016

Betty London (January 2017)

Thank you
Dear Belinda and David, this is just to say thank you very much for your impressively efficient and friendly service. The hand-written note and bonus (suet balls) were unexpected extras; much appreciated touches that distinguish you from the competition.

David (July 2016) (July 2016)

Once again superb service. Ordered Monday - delivered Tuesday. The No added wheat seed is greatly appreciated by the sparrows, starlings and every other visitor, the suet balls are already being devoured - not sure they will last very long, particularly as several great tits and blue tits have joined in. Once again, thank you David and Belinda for keeping us all happy (and the birds well fed).

Margaret Oakley Scunthorpe (July 2016)

Excellent products, excellent service!
Thanks ... yet again ... for prompt despatch of my order, which arrived safe & well this morning. Be st regards, Co lin --

Colin Woodhouse Hurley, Atherstone. (May 2016)

CAT Watch
Very competitive pricing, speedy delivery...plu s a little personal note included saying 'hoping it keeps the cats away'...a great service all round. Highly recommended!!

Paul S North Yorks (April 2016)

CAT Watch
Very competitive pricing, speedy delivery...plu s a little personal note included saying 'hoping it keeps the cats away'...a great service all round. Highly recommended!!

Paul S North Yorks (April 2016)

Fantastic service
To David and Belinda Tha nks so much for sorting out my order after I ordered the wrong bird feeder! Delivery was extremely quick, item well packaged and I was thoroughly pleased with my free gift!! Also very pleased with the quality of the bird feeder and the extras it came with (Jacobi Jayne pull feeder) Excellent service - thanks again.

Jillian Cornwall (April 2016)