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Customer Feedback

Lovely Friendly Service.
I have just received my 2nd order which arrived very quickly again. The quality of the food cannot be faulted and what is most charming is the little hand written note thanking me for my order. A nice little touch. I thoroughly recommend them.

Heather Coulam Exeter (June 2020)

Excellent service and great quality every time
I am so happy I discovered British Bird Food. The service is always excellent, with delivery quick even during a pandemic. The seed mixes and suet products are of much higher quality than you'll find in the supermarket (going by the daily feeding frenzy, the birds agree!). This online shop is now my go-to for all bird food and feeders. Highly recommended!

Suzanne Maidstone (June 2020)

Since changing to the no-grow seed mix, the variety of birds in our garden has quite simply been astounding! We've gone from 60 plus Goldfinch, (with the occasional sparrow, collared dove and woodpigeon) to chaffinch, siskin, bullfinch, greenfinch, goldfinch, great tit, coal tit, sparrows, robins, blackbirds. Thank goodness the delivery is so quick.... It has to be to keep up with the rate the birds are eating this seed mix.

Sally J Williams Porth (June 2020)

First time purchasing from British bird food and won't be the last, must say the Gardman hanging feeder tray I bought is of really good quality and great value for money, combine that with the super fast delivery this did not disappoint, will 100% buy off British bird food again

Gareth Cumbria (June 2020)

Fast, fuss-free service from BBF. Item WBG arrived in the morning and had been "investigated" and used by several different birds by the afternoon. Useful, thicker re-sealable bag too - bonus! Thank You BBF

Rob Meon Valley (June 2020)

Excellent service
Ordered a bird feeder and tray plus a garden pole on the 2nd June and it was delivered efficiently by DPD on 5th June. I chose this company as it was showing the goods were in stock, whereas other websites were all out of stock. I had anticipated it might take extra time in the current circumstances but it couldn’t have been quicker. Very satisfied.

Betty May Bath (June 2020)

Bird Feeder
Thank you for the recent delivery of a Gardman bird feeder. Looks to be good quality, delivered promptly (one day delay due to DHL problems), and with a personal touch. The packaging I suspect was not yours so I will overlook the bubble wrap and air cushions !! Regards

Geoff Stafford (May 2020)

First class service, prompt delivery and quality products - brilliant transactions as always.

Tilly Rose Landbeach (May 2019)

I am so delighted to receive this feeder, as my last one had given many, many years of excellent service and I thought I would never get a replica. It is beautiful and so well made. My garden in the country has so many squirrels and large wild birds and my little birds are able to feed in safety. Thank you for the speedy delivery too, within 36 hrs!!!

Tricia Hurley West Wales (November 2018)

Very fast delivery, great products, packed well. Attracting a wide variety of birds

Patricia Yates Cardigan (November 2018)

this week's order
My order was processed and delivered promptly , with a minimum amount of packaging, mainly cardboard and very little plastic. Thank you.

Christine Whittaker Manchester (October 2018)

Very happy customer
Thus is the first time I have ordered from British Bird Food, and I very happy with my experience. My order came the next day by a very pleasant guy, it was well packed and the food was very high quality. I will certainly be buying more in the near future.

Terry Brandom Kelso (June 2018)

Thank you once again for enabling me to keep feeding the sparrows, starlings, blue tits and all the other visitors, I would be lost without your wonderful "wheat free" blend. I do appreciate the fact that I get an email from UK mail telling me when they will deliver - it makes such a difference.

Margaret Oakley SCUNTHORPE (May 2018)

Repeated Excellence
Once again - great service and products. This time around I had a selection of bird food, some of it new to me (& the birds). Within ten minutes of it being put out I had a Jay come down to feed - a bird I've not seen around for a while - a delight to see. Loved the smiley face on the gift coconut half looking out at me from the parcel! Thank you very much.

Debbie Kent (March 2018)

British Bird Food
Thank you so much for blending the delightful Bird Food that we order from you. Our birds, Mr Badger and The Pheasant are enjoying the wonderful feast. Also thank you for the quick deliveries.

Suresh Patel Windermere, Cumbria (February 2018)

Thank you David and Belinda, I' ve just had another year of wonderful friendly "customer service" - the fact that I know when the delivery will be made makes it even better. The birds enjoy the wheat free seed mix and any left overs are soon cleared by my ever increasing "gang" of starlings.

Margaret Oakley Scunthorpe (December 2017)

Fantastic product
Chuffed to bits with my order, lots of product for a really good price. My mums going to be thrilled this Christmas.

Jessica Bateman Chesterfield, Derbyshire (December 2017)

superb service
Thank you so much Belinda and David for the excellent customer service with a personal touch that we have received from you. We have been stumbling around for months now and have been disappointed time and time again as our regular wild bird food provider seemed to have disappeared off planet internet with no explanation! It really is quite difficult to find superior seed mixes at a realistic price so we were excited when we came across your website. The product choice is excellent and well presented, there are good options on price and quantities and we love your environmentally friendly approach which is in line with our own thinking. The recyclable bags are a great idea and thank you for the free gift too! We look forward to ordering from you again very soon.

Lesley and David (December 2017)

What a brilliant service

Anne Corrigan Truro (October 2017)

I am so happy I found British Bird Food. The service is excellent. Delivery is fast and reliable. The quality and pricing of the food is good and the birds love it. What’s not to like? And to cap it off there is a real effort to recycle packaging in an innovative way - something I’ve found nowhere else. Thank you BBF. You’re the best!

Rachel North Leicester (September 2017)