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Customer Feedback

superb service
Thank you so much Belinda and David for the excellent customer service with a personal touch that we have received from you. We have been stumbling around for months now and have been disappointed time and time again as our regular wild bird food provider seemed to have disappeared off planet internet with no explanation! It really is quite difficult to find superior seed mixes at a realistic price so we were excited when we came across your website. The product choice is excellent and well presented, there are good options on price and quantities and we love your environmentally friendly approach which is in line with our own thinking. The recyclable bags are a great idea and thank you for the free gift too! We look forward to ordering from you again very soon.

Lesley and David (December 2017)

Everything
What a brilliant service

Anne Corrigan Truro (October 2017)

Excellent
I am so happy I found British Bird Food. The service is excellent. Delivery is fast and reliable. The quality and pricing of the food is good and the birds love it. What’s not to like? And to cap it off there is a real effort to recycle packaging in an innovative way - something I’ve found nowhere else. Thank you BBF. You’re the best!

Rachel North Leicester (September 2017)

Hugely Impressed
From ordering to receiving the bird food was easy and so so professional. Very well packed high quality products and even a personal welcome note from the owners. Absolutely superb, thank you

Derek Richford CANTERBURY (September 2017)

So happy! Birds love their food which makes me happy but the fact that I can return the packaging to be reused makes me even happier! More companies should be doing this!!! Thank you!

Simren London (September 2017)

Top Notch
This company has surely got to be the Marks & Spencer of the Bird Food industry. Always excellent service - polite & helpful with attention to detail. Fast delivery & quality products - there's never any waste as the birds love everything I've purchased. Thank you very much!

Debbie H Chatham, Kent (July 2017)

Great Products, Great Service
Many thanks for the excellent products & service you provide. The items were well packed, delivery was prompt and the complimentary CoCo nut much appreciated. Thank you too for making the delivery easier for me to lift :)

Mel Rochester, Kent (July 2017)

Great customer service
First time I have used this site and was pleasantly surprised to receive a nice handwritten note from the proprietors, nice to see in this digital age that good old fashioned writing is alive and well. There were also some fat balls thrown in for free, excellent service all round. My friend so impressed I have now ordered some birdfeed for her, keep up the good work!

Charlie Park Yeovil (June 2017)

Spring Summer mix
Wow, have ever seen so many garden birds absolutely fab mix of seed, no waste. Birds queuing up to feed and our visiting pheasants couldn't get enough. So much so all seed went in two weeks! Will be ordering in bulk today!

Linda & Allan Browns Hale Village, Liverpool (May 2017)

Brilient service
Have bought from David and Belinda for many years now and cannot fault the care and service they provide ... totally reliable, friendly, and everything one would wish. We have 19 different varieties of bird now visiting us regularly and sometimes, on our stonebuilt garden wall, there can be as many as 40 birds at the same time ... what a sight for sore eyes ... and on the peanut feeder yesterday morning there was a Woodpecker hanging onto the bottom, a goldfinch half way up on the opposite side and at the top was a sparrow ... all feeding happily. What pleasure!! So thank you David and Belinda for your service, and all the little treats you include with the order.

Edna North Wales (May 2017)

Fast Friendly Service
Good quality at great prices. Fast delivery, would recommend

Jenifer (March 2017)

Great Mixes!
The Winter Mix was so good (see February feedback) that the 10kg only lasted a month - now for a 25Kg bag of Spring / Summer mix! Hoping it will last through until Autumn..

Nick Bristol (March 2017)

Bird seed
Good Morning Belinda Tha nks for the brill service and the freeby, birds already tucking in. Loking forward to dealing with you again. Ken Mc

Ken McNeil Newcastle u Lyme (March 2017)

independent service level
Hi Belinda, Thank you for that - and thank you for including a small pack of suet balls, free of charge. The blue tits and jays appreciate your generosity! That’s a level of service that an independent company can provide and keeps customers coming back! All the Best, Neil

Neil (March 2017)

Excellent service
A Big Thank you to British Bird Food for their excellent customer service! Couldn't have possibly been looked after better & will certainly be using them again!

Donna (March 2017)

Winter Mix and Onyx
Your Winter mix really is superb: enjoyed by everything from Greater Spotted Woodpeeckers to assorted Finches and Tits, with Dunnock, Sparrows and Robins between. It is the first time that I have come across a mix that does not clog the feeders. Speaking of which, the Onyx feeders are excellent and worth the extra cost for their ease of use. After using cheaper feeders for years, I have been surprised to see that many of the birds I have previously had to feed on the ground have adapted to the large ring perches on the Onxys and happily feed from them.

Nick (February 2017)

Always wonderful
I discovered David and Belinda's site in 2016 and so glad that I did. Their service is friendly and professional, delivery is extremely speedy and problem free. I'm delighted too that I have found a really good source of food for our garden birds - the Winter mix works well in the feeders, with no blockages or problems. Judging by the speed that it goes, the birds are enjoying it too. Highly recommended!!

NB Somerset (February 2017)

Happy Christmas
Just to wish you all a very Happy Christmas and thank you from all the sparrows, starlings, doves, wood pigeons, blue and great tits plus various others that drop in from time to time - for all the great bird seed you keep delivering. Will be back with another order in the New Year. Regards PS: It's just started to rain and the birds are struggling against the wind! But what do you expect in the UK Winter? Margaret December 2016

Margaret (January 2017)

Safe arrival
Dear Belinda Belated thanks for the safe arrival of the bird food. Additional thanks for the suet-filled coconut half! Hope you all have a Merry Christmas and a happy and prosperous new year. Regards Peter December 2016

Peter (January 2017)

Thank you
Hello, This comes a bit late in the day but just to say thank you for the complimentary suet balls you sent with my order (apologies I can't find the order number... It arrived a few weeks ago and the birds are gradually working their way through feed - when it get much colder I'll hang the fat balls out. Thanks again, your gesture was much appreciated, Debbie Hughes November 2016

Debbie (January 2017)



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