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Customer Feedback

Repeated Excellence
Once again - great service and products. This time around I had a selection of bird food, some of it new to me (& the birds). Within ten minutes of it being put out I had a Jay come down to feed - a bird I've not seen around for a while - a delight to see. Loved the smiley face on the gift coconut half looking out at me from the parcel! Thank you very much.

Debbie Kent (March 2018)

British Bird Food
Thank you so much for blending the delightful Bird Food that we order from you. Our birds, Mr Badger and The Pheasant are enjoying the wonderful feast. Also thank you for the quick deliveries.

Suresh Patel Windermere, Cumbria (February 2018)

Thank you David and Belinda, I' ve just had another year of wonderful friendly "customer service" - the fact that I know when the delivery will be made makes it even better. The birds enjoy the wheat free seed mix and any left overs are soon cleared by my ever increasing "gang" of starlings.

Margaret Oakley Scunthorpe (December 2017)

Fantastic product
Chuffed to bits with my order, lots of product for a really good price. My mums going to be thrilled this Christmas.

Jessica Bateman Chesterfield, Derbyshire (December 2017)

superb service
Thank you so much Belinda and David for the excellent customer service with a personal touch that we have received from you. We have been stumbling around for months now and have been disappointed time and time again as our regular wild bird food provider seemed to have disappeared off planet internet with no explanation! It really is quite difficult to find superior seed mixes at a realistic price so we were excited when we came across your website. The product choice is excellent and well presented, there are good options on price and quantities and we love your environmentally friendly approach which is in line with our own thinking. The recyclable bags are a great idea and thank you for the free gift too! We look forward to ordering from you again very soon.

Lesley and David (December 2017)

Everything
What a brilliant service

Anne Corrigan Truro (October 2017)

Excellent
I am so happy I found British Bird Food. The service is excellent. Delivery is fast and reliable. The quality and pricing of the food is good and the birds love it. What’s not to like? And to cap it off there is a real effort to recycle packaging in an innovative way - something I’ve found nowhere else. Thank you BBF. You’re the best!

Rachel North Leicester (September 2017)

Hugely Impressed
From ordering to receiving the bird food was easy and so so professional. Very well packed high quality products and even a personal welcome note from the owners. Absolutely superb, thank you

Derek Richford CANTERBURY (September 2017)

So happy! Birds love their food which makes me happy but the fact that I can return the packaging to be reused makes me even happier! More companies should be doing this!!! Thank you!

Simren London (September 2017)

Top Notch
This company has surely got to be the Marks & Spencer of the Bird Food industry. Always excellent service - polite & helpful with attention to detail. Fast delivery & quality products - there's never any waste as the birds love everything I've purchased. Thank you very much!

Debbie H Chatham, Kent (July 2017)

Great Products, Great Service
Many thanks for the excellent products & service you provide. The items were well packed, delivery was prompt and the complimentary CoCo nut much appreciated. Thank you too for making the delivery easier for me to lift :)

Mel Rochester, Kent (July 2017)

Great customer service
First time I have used this site and was pleasantly surprised to receive a nice handwritten note from the proprietors, nice to see in this digital age that good old fashioned writing is alive and well. There were also some fat balls thrown in for free, excellent service all round. My friend so impressed I have now ordered some birdfeed for her, keep up the good work!

Charlie Park Yeovil (June 2017)

Spring Summer mix
Wow, have ever seen so many garden birds absolutely fab mix of seed, no waste. Birds queuing up to feed and our visiting pheasants couldn't get enough. So much so all seed went in two weeks! Will be ordering in bulk today!

Linda & Allan Browns Hale Village, Liverpool (May 2017)

Brilient service
Have bought from David and Belinda for many years now and cannot fault the care and service they provide ... totally reliable, friendly, and everything one would wish. We have 19 different varieties of bird now visiting us regularly and sometimes, on our stonebuilt garden wall, there can be as many as 40 birds at the same time ... what a sight for sore eyes ... and on the peanut feeder yesterday morning there was a Woodpecker hanging onto the bottom, a goldfinch half way up on the opposite side and at the top was a sparrow ... all feeding happily. What pleasure!! So thank you David and Belinda for your service, and all the little treats you include with the order.

Edna North Wales (May 2017)

Fast Friendly Service
Good quality at great prices. Fast delivery, would recommend

Jenifer (March 2017)

Great Mixes!
The Winter Mix was so good (see February feedback) that the 10kg only lasted a month - now for a 25Kg bag of Spring / Summer mix! Hoping it will last through until Autumn..

Nick Bristol (March 2017)

Bird seed
Good Morning Belinda Tha nks for the brill service and the freeby, birds already tucking in. Loking forward to dealing with you again. Ken Mc

Ken McNeil Newcastle u Lyme (March 2017)

independent service level
Hi Belinda, Thank you for that - and thank you for including a small pack of suet balls, free of charge. The blue tits and jays appreciate your generosity! That’s a level of service that an independent company can provide and keeps customers coming back! All the Best, Neil

Neil (March 2017)

Excellent service
A Big Thank you to British Bird Food for their excellent customer service! Couldn't have possibly been looked after better & will certainly be using them again!

Donna (March 2017)

Winter Mix and Onyx
Your Winter mix really is superb: enjoyed by everything from Greater Spotted Woodpeeckers to assorted Finches and Tits, with Dunnock, Sparrows and Robins between. It is the first time that I have come across a mix that does not clog the feeders. Speaking of which, the Onyx feeders are excellent and worth the extra cost for their ease of use. After using cheaper feeders for years, I have been surprised to see that many of the birds I have previously had to feed on the ground have adapted to the large ring perches on the Onxys and happily feed from them.

Nick (February 2017)



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