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Customer Feedback

Excellent service
Hi Belinda @BBF(Shropshire) Ltd We have been utilising yourselves for all our Bird Food requirements for sometime now and will continue to do so! - Quality of Product:10/10 - Quality of Service: 10/10 - Delivered as promised: 10/10. It as a pleasure to be a customer of British Bird Food !

Mr Gother (June 2022)

Winter Mix Ground Feed
Great product, the birds especially love the suet. They like it so much we give it to them all year round. Super quick service. Highly Recommended.

Chris & John LINCOLN (February 2022)

Quality bird food delivered with a
I have been ordering my bird food and items from British Bird Food for a couple of years now, and the quality is superb, I would highly recommend. We love the winter mix and the finch mix and have even tried out the squirell mix on my latest order as we get 2 grey squirrels and a great variety of birds. What I love most of all is the little hand written notes from either David or Belinda. Even a smiley face :) How many companies really take the time still these days to hand write a note and give it that personal touch.It really does put a smile on my face. Thank you.

Ms Hut South Wales (January 2022)

Droll Yankee Feeder
Ordered a Droll Yankee (the best feeder I have ever had) was supplied very quickly, well packaged and a thank you note included. Gre at service and courtesy - deserves peoples patronage. Well done !!

Bob from Dorset Dorchester (January 2022)

Ordered a Squirrel Buster Classic. Unfortunately a heavy booted delivery operative must have stepped on it and damaged it beyond use. An email to British Bird Food resulted in a response within two hours from David apologising profusely and that a replacement had already been despatched. Replacement arrived the next day. THAT'S WHAT I CALL GREAT CUSTOMER SERVICE ! Oh. Belinda, thank you for your personal 'smiley faced' notes. Helps to cheer up the day.

Roger Dixon Solihull (August 2021)

Finch food
So pleased I found your company online. Very impressed with the service and speedy delivery. The seeds appear to superior quality to those we have bought previously. Within an hour of putting some out we had visits from chaffinches and goldfinches.

Brenda Kettley HULL (May 2021)

Birds seem to love this
I think that my local birds are taking bird food home, because the feeders are no sooner filled than are emptied, they cannot eat that much, they would not be able to fly. It is a mystery.

Rodney Warwickshire (March 2021)

Great service!
Order was sent promptly and queries were dealt with swiftly and with care. Looking forward to purchasing more items from this company. Highly recommended.

Kelly Degg WOLVERHAMPTON (March 2021)

Thank you
Dear David and Belinda. Thank you so much for the bird seed which arrived this morning - and I only ordered it on Monday! What a terrific service you provide - efficient, friendly and superb value for money (not to mention the free gift, which the birds will love). I'd never buy bird seed anwhere else. Kindest regards, Lynn

Lynn (March 2021)

Excellent service and prompt delivery
Thank you for your friendly and efficient service

ShuK Buckingham (February 2021)

Simply The Best
Once again, an excellent all round service & products from BBF along with attention to detail, including personal touches. I've said it before but this company really is like the Marks & Spencer of bird food - now and again when supplies are low, I grab a bag of feed from my local farm shop then when the birds refuse to eat it or the peanuts go mouldy, I wish I hadn't - the old adage is certainly true, buy cheap, you buy twice (and the birds won't thank you for it either...). You might like to remain modest but please include an 'Excellent' rating in the feedback section - 'Good' just doesn't seem adequate. Thank you!

Debbie H Rochester (August 2020)

Lovely Friendly Service.
I have just received my 2nd order which arrived very quickly again. The quality of the food cannot be faulted and what is most charming is the little hand written note thanking me for my order. A nice little touch. I thoroughly recommend them.

Heather Coulam Exeter (June 2020)

Excellent service and great quality every time
I am so happy I discovered British Bird Food. The service is always excellent, with delivery quick even during a pandemic. The seed mixes and suet products are of much higher quality than you'll find in the supermarket (going by the daily feeding frenzy, the birds agree!). This online shop is now my go-to for all bird food and feeders. Highly recommended!

Suzanne Maidstone (June 2020)

Since changing to the no-grow seed mix, the variety of birds in our garden has quite simply been astounding! We've gone from 60 plus Goldfinch, (with the occasional sparrow, collared dove and woodpigeon) to chaffinch, siskin, bullfinch, greenfinch, goldfinch, great tit, coal tit, sparrows, robins, blackbirds. Thank goodness the delivery is so quick.... It has to be to keep up with the rate the birds are eating this seed mix.

Sally J Williams Porth (June 2020)

First time purchasing from British bird food and won't be the last, must say the Gardman hanging feeder tray I bought is of really good quality and great value for money, combine that with the super fast delivery this did not disappoint, will 100% buy off British bird food again

Gareth Cumbria (June 2020)

Fast, fuss-free service from BBF. Item WBG arrived in the morning and had been "investigated" and used by several different birds by the afternoon. Useful, thicker re-sealable bag too - bonus! Thank You BBF

Rob Meon Valley (June 2020)

Excellent service
Ordered a bird feeder and tray plus a garden pole on the 2nd June and it was delivered efficiently by DPD on 5th June. I chose this company as it was showing the goods were in stock, whereas other websites were all out of stock. I had anticipated it might take extra time in the current circumstances but it couldn’t have been quicker. Very satisfied.

Betty May Bath (June 2020)

Bird Feeder
Thank you for the recent delivery of a Gardman bird feeder. Looks to be good quality, delivered promptly (one day delay due to DHL problems), and with a personal touch. The packaging I suspect was not yours so I will overlook the bubble wrap and air cushions !! Regards

Geoff Stafford (May 2020)

First class service, prompt delivery and quality products - brilliant transactions as always.

Tilly Rose Landbeach (May 2019)

I am so delighted to receive this feeder, as my last one had given many, many years of excellent service and I thought I would never get a replica. It is beautiful and so well made. My garden in the country has so many squirrels and large wild birds and my little birds are able to feed in safety. Thank you for the speedy delivery too, within 36 hrs!!!

Tricia Hurley West Wales (November 2018)